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Business Hours and Fulfilment Service Arrangements for the Chinese New Year 2022

Posted by WENLONGJIE ZHANG

Business Hours and Fulfilment Service Arrangements for the Chinese New Year 2022

Business Hours and Fulfilment Service Arrangements for theΒ Chinese New Year 2022 in Hong Kong Dear Valued Customers, The Chinese Lunar New YearΒ is coming soon, please see below adjustments of the business hours and fulfilment services arrangements: Β  24thΒ Jan – 11thΒ Feb 2022 : Office Closed Fulfilment Services will be postponed to the next business day. Β  During the public holidays, you can still place your orders, Our customer service is still available during the holidays.Β We are very sorry for the inconvenience. So for customers who place an order during this period, we will waive the shipping fee (we will refund the...

We are replacing PayPal as payment processor

Posted by RYAN Z.

We are replacing PayPal as payment processor

We decide to replace PayPal as payment option on our site. It’s all about their fees, but mostly Paypal’s poor treatment of merchants and the security of our funds. We intends to further improve customer experience by intermediating payments on our platform.Β  In doing so, we will manage the payments flow, simplifying the end-to-end experience for you and us. We has signed an agreement with 3rd Party Credit Card Payment Gateway Processor, to become our payments processing partner. PayPal will not be available to use once we switch the system from back-end. The specific schedule for the switchΒ is subject to...

New VAT rules for international Package to EU

Posted by RYAN Z.

New VAT rules for international Package to EU

Removal of the €22 import VAT exemption from 1 July 2021 New VAT rules for international Package to EU Β  Currently EU* and non-EU merchants selling goods online to EU consumers can import the goods into the EU, directly to the consumer, import VAT-free if the consignment of good(s) is valued at €22 or below. Β This ends 1 July 2021 and all imports will be subject to EU VAT. Sellers and facilitating marketplaces can collect import VAT on import consignments valued up to €150.Β  From July 1, 2021, VAT will be charged on all commercial goods imported into the EU,...

UK VAT on eCommerce Legislation

Posted by RYAN Z.

UK VAT on eCommerce Legislation

The UK is due to formally exit the EU’s Single Market and Customs Union on 1st January 2021 (β€œBrexit”). From this date, the UK is expected to introduce a new set of VAT rules which may change the way that VAT is accounted for on our sales to UK customers. FromΒ 1st January 2021, we, as a registered UK VAT business entity will be responsible forΒ chargingΒ UK VAT (20%) on the following sales of goods delivered to customers in the UK where ordered through anyΒ our storefront: Goods delivered from inventory stored outside the UK with a shipment value of up to Β£135;...

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